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Heartburn Medicine - FAQ
- How Can I Order Medications Without Seeing
A Doctor?
- As you know, the Internet has changed the way we live. A lot
of the new services that were never in existence a few years ago, are now
commonplace. Online medical reviews are among the “new” services that have
been created as a result of the Internet. Although they are a relatively new
idea in health care, they are becoming widely accepted as a convenient way
to improve patient access to physician care.
Instead of a traditional physical exam by the physician, the patient completes
an online questionnaire and communicates with the medicalsite physician using
our secure online communication system. Even though online medical reviews
will never completely replace traditional medicine, in certain circumstances
they do give patients the ability to get treatment for a number of conditions
that may not require another physical exam.
For Instance – If you have recently had a physical exam with a physician,
in most cases you do not need to have another physical to receive a prescription
for the medication you need. Instead, you simply ask for your medical history
to be reviewed by one of our US licensed physicians. A thorough review of
your medical history often times is enough for one of our doctors to be able
to write the prescription.
If one of our physicians or one of our pharmacists has a question about anything,
a medicalsite customer service representative will contact you before choosing
whether to write the prescription or not.
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- Is writing and selling prescription
medication on the Internet legal?
- Yes, with some exceptions such as heavily regulated
drugs like narcotics. Online pharmacies first started in 1998 when Doctors
began working with patients by telephone or email. Prescriptions for the medications
medicalsite offers are legal to be filled online based on a doctor’s review.
As this new Internet medium for the delivery of health care services continues
to emerge, medicalsite wants you to know we are committed to meeting and exceeding
current regulations. We only fill prescriptions using reputable, certified
physicians and pharmacies that are licensed in the U.S. We pay top-notch,
qualified pharmacists to ensure you receive the highest standards of pharmaceutical
care. All medication comes from a legitimate pharmaceutical wholesaler or
directly from the manufacturer, so you can be sure you are receiving the same
quality medication you would receive at your corner drug store
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- What Is The Advantage Of
Getting Prescriptions From You ~VS~ My Pharmacy?
- Your personal privacy and sense of comfort are
a priority to us. medicalsite prescription medications are primarily the drugs
people may have trouble ordering in real life. Drugs like Viagra and Propecia
may cause many people undue embarrassment in talking about or purchasing.
By being able to purchase online and have the drugs shipped right to your
home, can eliminate that embarrassment.
We can notify you as our selection of prescription drugs is expanded. You
are also encouraged to use our contact form to suggest drugs you would like
to see us carry in future. Also, by ordering through us, you can often get
medications at a significant cost savings to you.
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- What Happens During The Physicians Review
or Consultation?
- You will be asked to complete a specialized form detailing your
medical history and any current conditions or medications that you maybe taking.
There is a unique form for each type of prescription medication we offer that
focuses its question on that particular medication. All the questions that
are asked on the form are the same type of questions your physician would
ask you were you to make an office visit.
You may be contacted by the physician who reviews your medical history or
by the pharmacist filling your prescription if they need further details prior
to approving your request for the prescription.
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- What If I Already Have A Prescription From
My Doctor?
- If you already have a prescription from your
doctor and are just looking for a better price than your pharmacy will give
you, simply fax your existing prescription to us at 386.615.7240. We will
take care of calling your physician to verify the prescription before filling
it.
If for any reason we cannot write or fill your request for a prescription
no charges will be made to you.
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- How Do You Fill My Order?
- Any order placed by residents of the United States is filled
from a US based pharmacy with licensed US pharmacists. International orders
may be filled by a partner pharmacy licensed to do business within Europe
and other countries around the world.
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- What Types Of Medications Can I Receive From
You?
- Any of the medications we carry are available to you, provided
your online medical review doesn’t reveal a reason that would make the desired
medication inappropriate for you.
Please click here to see the prescription items we offer. We can only fill
prescriptions that are allowed by law to be dispensed through online medical
reviews; therefore we might not carry all the medications you may want.
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- How Do You Get The Medications To Me?
- We use FedEx to ship all of our packages. Listed below is the
shipping process:
- Physician Approved.
- Processed by a licensed pharmacy.
- Drugs are occasionally back ordered, and may take longer to process.
- This process may take 3-5 business days or more.
- You can always check the status of your order by calling our automated
system at 1.866.462.9860.
- The shipping option you
choose is effective as of completion of steps 1 & 2 above, not your order
date.
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- What If I Change My Mind
About An Order I Place?
- You may cancel your order before the physician
approves it, by calling 1.888. 249.8422 or emailing us at customerservice@abcd.com.
If the physician has not yet approved your order, we will cancel your order.
We are sorry but you cannot cancel an order once the physician has approved
it.
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- Can I Get A Refund If I’m
Not Satisfied With The Medications?
- Unfortunately with all prescription drugs, there
are no refunds or exchanges of medications due to Federal Law. The FDA states
that prescription medication may not be returned once it is sent from the
pharmacy. This is a standard whether you are obtaining your medications online
or directly from a walk in pharmacy.
If you have any questions about your medication please don’t hesitate to contact
our medicalsite customer service department.
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